Case Study · 2024
Recruit Outsource
End-to-end UI/UX for a recruitment-outsourcing platform — services, hiring workflow, and lead capture for B2B clients.
Role
Lead UI/UX Designer
Client
Cserve Technology Pvt. Ltd.
Duration
3 months
Year
2024

01
The problem
B2B buyers evaluating a recruitment-outsourcing partner couldn't tell from the existing site whether the team could actually scale with them — pricing was opaque and the hiring workflow was buried in PDFs.
02
Approach
- 01
Interviewed 4 sales reps to understand the top-3 questions buyers ask in discovery calls, and surfaced answers directly on the homepage.
- 02
Designed an interactive hiring-workflow visual that shows exactly what a client gets at each stage — from JD intake to onboarding.
- 03
Restructured the services page into modular plans so prospects self-qualify before booking a call.
- 04
Designed a multi-step lead-capture form that adapts based on hiring volume.
03
Screens

04
Outcomes
+52%
demo bookings
−40%
support emails on pricing
05