CREDverify+

HR teams running employee background checks were stitching together identity, criminal-record, and address-verification queries across multiple government APIs — manually, with no audit trail and a high error rate.

1. 01

   Mapped the end-to-end verification journey for HR ops, candidates, and the verification analyst — three distinct mental models, one shared data model.

2. 02

   Designed a verification-status board where every candidate's checks are visible in real time, with clear states (queued / running / flagged / cleared).

3. 03

   Built secure document-upload and consent flows that meet KYC compliance, including OTP-based consent and a tamper-evident audit log.

4. 04

   Designed automated escalations so flagged checks route to a senior analyst without an HR handoff.